Questions, Answered

No. Most customers leave their laundry where they normally receive packages—porch, entryway, or another accessible location.

Anywhere we can access it. Porch, side door, enclosed entry—whatever works best for you.

For your first order, anything works—basket, laundry bag, even a trash bag. We'll return your order in our own bags and provide what you need going forward.

We'll call or text you in real time to try to resolve it. If the pickup is completely missed, there is a $10 fee.

Yes. You can add notes during ordering, and we'll follow them. Your preferences are saved for future orders as well.

Yes. Every order is returned the next day—consistently.

Typically in the same general time window as your pickup. Exact timing is shown during scheduling.

As long as your order is placed before your route starts for the day, it qualifies for next-day turnaround.

No. Every order is washed separately.

Tide Original is standard, but you can choose Free & Clear, Dreft, or provide your own.

Yes. Folding, detergent, special handling—your preferences are saved and automatically applied to future orders.

If you set aside items and label them, we'll spot-treat them and do everything reasonable to remove the stain.

Most residential orders fall between $40–$80 depending on volume.

No. Pricing is simple and transparent.

You're trading time, consistency, and effort for a system that handles everything for you—pickup, cleaning, folding, and delivery.

You'll receive real-time text updates throughout the entire process, including pickup and delivery confirmations with photos.

Everything is processed in-house by our team—not outsourced or passed between unknown drivers.

We stand behind our service and make things right if an issue arises.

Yes. We provide scheduled pickup and delivery for businesses of all sizes.

Absolutely. We scale based on your needs and maintain consistent quality.

You can request a custom quote through our contact page, or schedule time to talk through your setup.